• Profile
Job Description
A great opportunity to provide support to the Head of Operational Risk in setting the direction, enhancement and overall management of the bank wide operational risk framework. This includes acting as a key contact for the 1st line in defence in completion of Risk Assessments and day-to-day requirements such as testing. In addition, provide line management support and guidance to the Operational Risk & Assurance manager to deliver the Risk Function’s independent testing and assurance programme. This includes assessing the effectiveness of controls, procedures, and policies within the business, as well as delivering robust reporting to demonstrate findings and track actions.

Key Responsibilities:

  • Day-to-day responsibility for supporting both the business and second line risk teams to help embed an effective risk management framework across the bank.
  • Ensure that the banks bank’s Risk & Controls Self Assessment (RCSA) process remains fit for purpose and effective in supporting the business in identifying, assessing and understanding its risk.
  • Responsible for the planning and delivery of an assurance programme covering the application of the risk assessment requirements across the business.
  • Testing on the design and operational effectiveness of controls, including demonstration of the ability to create testing strategies, effective execution and clear results reporting.
  • Responsible for the risk event process, including supporting the business with appropriate investigations and root cause analysis. Escalation of risk events to appropriate senior management.
  • Work with the business on lessons learned investigation requirements, ensuring that these are completed with actions implemented to prevent re-occurrence.
  • Responsible for the oversight and management of the banks central policy hub, including appropriate liaison between policy committee and policy owners.
  • Creation of key reporting for risk committees and senior management, demonstrating the status of RCSA application across the risk management framework and trend analysis for internal/external risk events.
  • Represent the risk team on formal committees, business wide projects and working groups to ensure that a strong risk culture is promoted.
  • Provide support, guidance and development to the Operational Risk & Assurance Manager.

Key Interfaces:

  • Team members and managers within the Chief Risk Office (Risk, Compliance, Credit and Internal Audit).
  • Risk champions across the business: Head Office, Front Office, COO and AL Subsidiaries.
Person Specification

Knowledge / Experience:

  • Banking experience with strong knowledge of Risk and Control Frameworks.
  • Experience of risk management within a 1LOD or 2LOD role.
  • Ability to conduct independent monitoring on the effectiveness of processes/controls.
  • Experience in the management of risk events/incidents.
  • Have an analytical mind and an excellent eye for detail with a methodical approach.
  • Numerate & technically minded with strong pc skills.
  • Enthusiastic and able to demonstrate a positive and flexible approach.
  • Team player, supporting both your colleagues and managers in delivering new projects and supporting existing systems.
  • Self-motivated and driven to learn and develop yourself.


  • Expert knowledge
  • Communication & Confidence
  • Influencing Others
  • Planning & Reviewing
  • Team Working
  • Performance Focus
  • Judgement & Problem Solving