• Profile
Job Description

Renaissance Asset Finance (RAF) provide unregulated fixed term finance to its chosen customer market of small and medium sized enterprises and high net worth individuals.  These are generally introduced to RAF via a network of brokers with whom RAF establishes close working relationships.  Many of the assets financed by RAF comprise of higher value private cars, collectors’ cars, purpose-built taxis, coaches, and other specialist vehicles.  RAF also funds the purchase of a range of commercial plant and machinery as well as a limited volume of business-critical soft assets.  RAF prefers to finance assets that have strong collateral characteristics and identifiable second hand markets.

Renaissance Asset Finance Limited (RAF) was established by its founder shareholders in February 2014.  Following the exchange of contracts on 20th December 2016 between RAF’s shareholders and Arbuthnot Latham & Co., Limited (AL), and subsequent regulatory approval, RAF became a wholly owned subsidiary of AL in April 2017.
  • Responsibility of chasing customers for payment of arrears on failed DD’s

  • Take card payments over the phone

  • Terminate agreements in default and calculate termination balance

  • Responsible for maintaining customer accounts with accurate notes and actions

  • Liaising with Solicitor to progress legal cases

  • Liaising with Salesperson / Broker on their arrear’s customers

  • Weekly ledger update to manager

  • Referring cases to repossession agent to recover asset

  • Instructing inspections

  • Carrying out asset valuations

  • Raising admin charges and applying payments to customer accounts


Key responsibilities

  • Calling customers to obtain payments, sending letters/emails/texts

  • Running credit searches on companies and individuals

  • Support manager with ad-hoc duties

  • Provide reporting and commentary on month end arrears cases

  • Evaluating debtor’s worth to establish how to progress a case

Person Specification


  • Understanding of FCA regulations would be an advantage

  • Understanding of different lease types would be an advantage

  • Knowledge of bankruptcies, IVA’s and liquidations.

  • Experience of Experian and understanding of CAIS would be preferred.

  • Ability to work as part of a team but also off own initiative

  • Demonstrated ability to work under pressure

  • Good clear telephone manner

  • Good knowledge of Excel, Outlook, PowerPoint

  • Previous Collections experience required


Core Competencies

  • Team Working

  • Respecting others

  • Judgement & Problem Solving

  • Communication & Confidence

  • Attention to detail

  • Support internal colleagues

  • Provide a good service to clients

  • Positive can-do attitude