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Job Description

Role Description

This is a 12-15 month fixed term contract, starting late June/ early July, suited to a PMO Manager who has experience working in a Portfolio PMO team and has innovative ideas to improve processes and Portfolio MI

The PMO manager would be part of a small team of 2 that provides a range of Portfolio services across the Transformation & IT function (c60 people). There are typically 10 to 15 projects in flight. We are embarking on a new Operating Model and therefore will have the opportunity to be involved in the shaping of PMO processes

The PMO is responsible for defining and maintaining processes, controls and governance framework standards for project and change management within Arbuthnot Latham. Providing specific support to the Change Management and IT functions, the PMO will monitor the status of projects, track deliverables and milestones and ensure adherence to the governance framework.

The PMO Manager will play a key role in supporting the management and control of the Bank’s Strategic Transformation Roadmap. This will include supporting the production and maintenance of the aggregate transformation portfolio plan, tracking portfolio intra-dependencies and portfolio level change delivery risks and issues.

The PMO Manager will also be responsible for the provision of reporting and management insight into the Senior PMO Manager in order to monitor the performance of the transformation portfolio. You will also provide a suite of shared services across the Platform teams to facilitate the excellent execution of change delivery within the Bank.

  • Supporting the Senior PMO Manager with defining the Bank’s Change Management Framework and approach. Defining, communicating, and continually enhancing change approaches and methodologies (including the provision of a library of best practice documents and templates).
  • Work with the Senior PMO Manager to support Platforms and Business teams to schedule and plan the Transformation Roadmap, identifying and managing key cross-Platform dependencies/synergies.
  • Work with the Senior PMO Manager to identify portfolio level risks, issues and dependencies and drive corrective action or mitigation strategies and, where appropriate, support the Senior PMO Manager to undertake delivery assurance reviews for in-flight projects.
  • Ensuring project level risk and issues are being tracked effectively and mitigation plans are in place.
  • Drive effective project planning across Platform teams. Maintain the overall portfolio plan, clearly tracking the delivery of key milestones and working with Platform change teams to assess the wider impact of any changes to agreed plan (via appropriate change control mechanisms).
  • Work with Platform change teams to help shape project governance at Initiation to ensure projects have adequate controls that are proportionate to the size and complexity of the delivery.
  • Own and drive improvements to the Project Quality Assurance checklist to help support project initiation and stage gate reviews.
  • Prepare insightful monthly reporting packs for PAC, RiskCo, OpCo and other senior management committees and Boards as required
  • Drive improvements in project level status reporting, but also develop and track Project KPIs which will feed into the production of Portfolio level MI.
  • Maintain the Transformation Master Project List to ensure there is visibility of all projects across the Platform.
  • Monitor aggregate resource supply & demand across platforms.
  • Collation of the central lessons learned log and ensuring any changes for the PMO or Change Framework are taken forward. To also highlight any relevant lessons for new projects.
  • Support the tooling approach for project planning, reporting, collaboration and test management/execution. Provide guidance and training where required for the roll-out and usage of tooling. Includes providing JIRA Admin support.

Key Interfaces:

  • Senior Platform Leads
  • Senior Project Managers / Project Managers
  • Business Analysts
  • Data Privacy and Data Security Managers
  • 2nd Line Risk Function
  • Business Stakeholders
Person Specification

Knowledge & Experience:

  • Proven track record in a PMO function within Financial or Professional Services
  • Experience of change and project frameworks and methodologies within a regulated environment
  • Good analytical and problem solving skills
  • Ability to manage self and task manage others through multiple conflicting priorities, adapting to changing business demands.
  • Good inter-personal & influencing skills
  • Clear, concise communication (written and verbal)
  • Experience interacting at Management and Senior Management level and influencing management on a day-to-day basis.
  • Previous experience in a similar PMO Manager role
  • Expert in the use of project management and PMO tools & software (incl. JIRA)
  • Proficient in the use of MS Office applications (including MS Visio and MS Project).
  • Advanced planning and scheduling skills

Core Competencies:

  • Communication & Confidence
  • Creativity & Innovation
  • Problem Solving & Judgement
  • Change Focus
  • Influencing Others
  • Team Working
  • Planning & Reviewing
About Us

Work, Life and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

At Arbuthnot Latham we offer:

  • Agile working (three days a week in the office)
  • Competitive salary, pension & holiday allowance
  • BUPA Health cover
  • 4x Life Assurance
  • Income protection scheme
  • Discretionary bonus
  • Market leading maternity/paternity and menopause policies
  • Flexible benefits