Job purpose

The goal of the Test Team is to establish an industry leading test execution and Quality Assurance function that provides testing services to Arbuthnot Latham’s technology Platform teams.

The Test Analyst will be responsible for test delivery from requirements gathering, planning and design through to execution and reporting. They will promote the organisations Test and Quality processes and practice to increase Test consistency and standards across projects. In demonstrating best practice Test delivery, the Test Analyst will play a key role in influencing stakeholders across the business on the value of testing.

The Test Analyst will work with different project teams and business functions to understand their projects and support with test approaches aligned to their Platform technologies and business functions.

Working under the task direction of the Test Manager/Senior Test Manager, they will support the delivery of test planning and execution for both Functional and Non-Functional testing across all phases of the testing lifecycle. Collaborating and integrating with different teams including, where appropriate, managing the engagement of 3^rd party test service providers.

In addition to project test delivery, the Test Analyst will feedback to Test Management and provide input to the test practice, supporting continuous improvement and development of the team.

To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules.

Job Description

Key Responsibilities: 

• Deliver and embed a consistent Testing service across all Platform programmes, projects and releases. This will cover all phases of testing, both Functional and Non-Functional (SIT, UAT, OAT, Regression, Non-functional incl. Accessibility and Security Testing).
• Develop and promote documented test script libraries for different test phases and Core Platform areas.
• Create comprehensive test scripts using the agreed standards and templates, establishing recognised test assets, proving project solutions and business requirements.
• Support the identification, selection, and implementation of new test automation tools into the Bank.
• As part of the test strategy, responsible for enforcing the standards, workflows and configuration of DevOps test tooling
• Where required, take ownership for the configuration and administration of the Bank’s DevOps test tooling
• Provide feedback to stakeholder questions regarding system behaviour and ongoing assistance during defect resolution. Supporting the defect process from identification and diagnosis through to fix, re-test and resolution.
• Engage with project stakeholders and teams, to ensure the best possible use and processes for test environments and test data.
• Provide support and guidance to Business Users in the creation and execution of UAT Scripts, raising and managing defects.
• Ensure test reporting outputs and MI are available from all test stages - from test planning and design through to execution and defect progress.
• Work within the overall organisation project / programme and test governance, define and contribute to formal project reviews at appropriate points in the project and test lifecycle.

Support projects, programmes and releases with hands-on Test Delivery activities, including:

• Analysing Business Requirements to develop and review documented test plans, test cases and scripts
• Test script execution, recording test results and any defects. Co-ordination between stakeholders, both business and IT teams as required
• Find and report defects with detailed, accurate and concise steps to reproduce. Work with the project teams to provide fixes preventing defect leakage
• Document test results and progress summaries, with consistent and clear MI for wider stakeholder review

Risk:

• Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

• Senior Platform Lead(s)
• Senior Project Manager / Project Manager
• Business Analyst
• PMO Manager
• IT, Operations and Business SMEs involved in testing

Person Specification

Knowledge/Experience/Skills:

• Understanding of the Financial Services industry sectors
• Understanding of Wealth, Private & Commercial Banking (desirable)
• Expert knowledge and experience in creating and writing detailed test scripts and test execution
• Knowledge and experience of testing approaches and test execution within a project environment. Knowledge of software development and testing lifecycles
• Experience or understanding of different change management lifecycles and methodologies (Waterfall and Agile)
• Awareness and interest in modern Test techniques such as automation
• Proficient understanding and experience of using a recognised Test Management Tool (such as Jira, Azure DevOps or ALM) to support consistent test processes and practices

Skills:

• Proficient understanding Knowledge and experience of technologies such as Salesforce, FlexCube, Tercero or Azure DevOps would be advantageous
• Proficient in the use of MS Office applications (including MS Visio and MS Project)
• Ability to operate autonomously
• Good analytical and problem-solving ability
• Ability to manage self and manage others through multiple conflicting priorities, adapting to changing business demands
• Excellent interpersonal and influencing skills
• Clear, concise communication (written and verbal)
• Good presentation and facilitation skills
• Attention to detail, quality, high standards and controls
• Ability to escalate and report issues, risks or concerns in a timely manner

Qualifications:

• Testing qualifications ISTQB Foundation (or equivalent qualification)
• Other IT or Project Management qualifications e.g., APM, Prince2, ITIL, Scrum, Agile are desirable

Competencies:

• Team Working
• Client Focus
• Working Proactively
• Problem Solving and Judgement
• Planning and Reviewing

Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

• Agile working 
• Competitive salary, pension & holiday allowance
• BUPA Health cover
• 4x Life Assurance
• Income Protection scheme
• Discretionary bonus
• Market leading maternity/paternity and menopause policies
• Flexible benefits