• Profile
Job Description
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.
 
Job Purpose
 
To provide an IT environment that has the client at the heart of everything it does. To manage, support and maintain the IT network infrastructure to generate improved efficiency, effectiveness and profit to the business.
 

Key Responsibilities

  • Ensure all incidents and requests are processed within SLA and in line with customer expectations.
  • Deliver network infrastructure services to meet with quality and availability requirements.
  • Ensure problems are identified and managed in line with the ITIL framework.
  • Create and process change requests for network infrastructure services.
  • Identify and document technology risks and provide solutions to reduce, mitigate or transfer the risk.
  • Identify single points of failure and plan to remediate
  • Manage the BT WAN ensuring routing is kept upto date
  • Create and manage regular patching and upgrades of networking estate across all technologies
  • Respond to Incidents in a timely fashion
  • Produce process documentation and knowledge base articles to ensure compliance with applicable standards such as ISO 27001, ISO27001, PCI DSS and legal and regulatory requirements.
  • Safeguard and deliver operational maintenance in line with agreed schedules.
  • Provide coaching and advice to other areas of IT to help empower and knowledge transfer to other teams.
  • Responsible for creation and maintenance of roadmaps for hardware including upgrades
  • Responsible for ensuring the network and firewall’s are maintained and updated according to agreed process.
 

Key Interfaces

  • IT Team
  • Business Transformation & System Development Team
  • All business areas across the Group
  • 3rd party suppliers
Person Specification

Knowledge / Experience

  • Networking solutions including Cisco ASA, Cisco Firepower, PaloAlto, Meraki switches and AP’s.
  • Networking concepts including dynamic routing protocols and NAT
  • Firewall troubleshooting
  • Loadbalancing solutions such as KEMP, F5 Silverline, Citrix Netscaler
  • Monitoring solutions such as Solarwinds Orion and Pingdom
  • Cloud computing and solutions including Azure, AWS and Office365
  • Azure Networking including AGW’s, VNet’s, VNet peering
  • Site to Site VPN management
  • Remote Access solutions including VPN and Citrix NetScaler/Citrix Cloud Connector
  • Financial Services background would be beneficial but not essential
  • Ability to communicate effectively with colleagues, providers and senior management, both written and verbal
  • Strong team player but equally able to work on own initiative
  • Proven track record of troubleshooting/problem solving skills

Qualifications

  • ITIL Foundation v4 desirable
  • Palo Alto Networks Certified Network Security Administrator (PCNSA) desirable
  •  Cisco Cerified Network Professional (CCNP) desirable

Competencies

  • Problem Solving & Judgment
  • Customer Focus
  • Planning & Reviewing
  • Performance Focus
  • Communication & Confidence
About Us

Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

  • Agile working
  • Competitive salary, pension & holiday allowance
  • BUPA Health cover
  • 4x Life Assurance
  • Income Protection scheme
  • Discretionary bonus
  • Market leading maternity/paternity and menopause policies
  • Flexible benefits

Data Privacy and Reasonable adjustments

We take keeping your data security seriously.  For more detail on how we may keep your data please refer to our Privacy Notice

https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf

Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at [email protected]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

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