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Job Description

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.

Diverse and talented, with exceptionally high professional standards and a passion to deliver the very best for our clients, our people are our most vital asset. Rewarding and challenging, Arbuthnot Latham prides itself on encouraging colleagues to reach their full potential within a supportive and progressive environment.

Our two-year programme is designed to provide you with the skills and experience to help you progress your career and contribute to Arbuthnot Latham’s continuing success.  It will be delivered in on-the-job learning which aligns to your level 6 Apprenticeship course, overviews from other parts of the Bank, exposure to Senior Leaders and opportunities to work on projects. On successful completion of the programme, your training, experience and your Level 6 external qualification will set you with excellent career prospects.

The programme is designed for students completing A level or equivalent education in 2024 or 2025 looking for their first professional role. 

During the programme, you can expect to:

  • Work as part of a diverse team contributing to the team deliverables
  • Completing an externally accredited level 6 qualification in a specific field which involves at least 20% of your work week studying
  • Build your breath of experience through on-the-job learning
  • Take part in a structured training programme covering technical industry knowledge, professional and soft skills
  • Be empowered to build your leadership skills and agile thinking
  • Develop relationship management skills and build your professional network
  • Contribute your ideas and knowledge to a project
  • Gain exposure to senior leaders, mentors and different areas of Bank

You’ll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environment.

The successful candidate must have permission to work in the UK. The apprenticeship will start on 1st September 2025

Role Description 
 
The purpose of this role is to provide high quality and effective support for the Operational Resilience function within the COO Office.
 
Also where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules.
 
Key Responsibilities:
 
  • Collaborate with the Operational Resilience team during the Incident Management process by investigating and managing live incidents through to resolution, including the preparation of post-incident reviews.
  • Liaise with key stakeholders including Executive Management, Chief Information Security Officer, key Operational teams and Compliance to ensure that incidents reported across the AL and its subsidiary businesses are managed effectively.
  •  Support the collation of MI for various senior level Committees including Conduct Risk and Exec Risk Committee.
  • Support with the oversight of Risk management across the COO teams, including collaborating with key stakeholders to ensure risks and controls  are reviewed, evaluated and signed off as part of the regular attestation.
  • Assist with the annual review of Business Continuity Plans, and associated documentation, for important business services.
  • Keep up to date with regulatory requirements relevant to Operational Resilience and payment processing.
  • General support for the wider Operational Resilience team, including Third Party Vendor Management and Risk and Controls.
Risk:
 
  • Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.
 
Person Specification

 
Knowledge/Experience/Skills:
 
  • Excellent time management, organisational & administrative skills, ability to work under pressure, responsible, proactive, dedicated and consistently able to achieve results.  Remains motivated and confidential at all times.  Ability to act on own initiative.
  • Ability and confidence to deal effectively and professionally with people at all levels of the organisation.
  • Attention to detail, quality, high standards.
  • Sense of urgency when required.
  • Strong communication skills, both written and verbal with a positive demeanour.
  • Ability to handle multiple tasks simultaneously whilst remaining flexible, proactive and efficient.
  • Aptitude for learning and willingness to develop.

Qualifications

  • Educated to A-Levels
  • You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship

Competencies

  • Performance Focus
  • Client Focus
  • Working Proactively
  • Team Working
  • Communications and Confidence
Our Values
 
Our values define who we are. They ensure that we approach our work, our colleagues and our clients in the right way. Being a relationship-led organisation makes this all the more important. We know what we do as a business, our values guide how we do it.
  • Integrity
  • Energy & Drive
  • Empowerment
  • Respect
  • Collaboration

About Us

Work, Life and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

At Arbuthnot Latham we offer:

  • Agile working 
  • Competitive salary, pension & holiday allowance
  • BUPA Health cover
  • 4 x Life Assurance
  • Income protection scheme
  • Discretionary bonus
  • Market leading maternity/paternity and menopause policies
  • Flexible benefits