Job Purpose

To work as part of a team of four receptionists delivering a 5-Star front of house service to clients, guests and staff at Arbuthnot House. To provide clients and staff with an impeccable standard of service throughout each working day, striving to impress at each and every opportunity.

Key responsibilities

• Meeting and greeting clients and visitors

• Switchboard management for the business

• Meeting room management

• Processing bookings for private client breakfasts, lunches & dinners

• Assisting in the training of new staff to the reception team

• To liaise and assist the Events Coordinator to organise in-house events

• Work closely with the catering team regarding all aspects of catering requirements

• Liaise with Facilities to ensure meeting rooms are maintained to a high standard

• General administration duties

• Clients, guests and other visitors

• Members of the Board

• Members of Staff

Knowledge/Skills/Experience

• High level of interpersonal skills

• High level of professionalism

• Experience of working within a reception role in a corporate environment

• Skilled at relationship and rapport building

• Confident manner

• Proficient in Microsoft Office along with a good level of keyboard skills

• Professional  & eloquent phone manner

• Excellent organisational capability

• Customer focus

• Reliability

• Attention to detail

• Team working

• Professional appearance

• Working pro-actively

• Respecting others

• Communication & confidence

• Warm & friendly manner

• Initiative

• Flexible attitude

Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

• Agile working
• Competitive salary, pension & holiday allowance
• BUPA Health cover
• 4x Life Assurance
• Income Protection scheme
• Market leading maternity/paternity and menopause policies
• Flexible benefits

Data Privacy and Reasonable adjustments

We take keeping your data security seriously.  For more detail on how we may keep your data please refer to our Privacy Notice

https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf

Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at [email protected]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.