To provide a significant contribution to the management and strategy of the Compliance Team and fulfilment of its responsibilities, to ensure that the firm meets its regulatory requirements.
To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.
Key Responsibilities:
Advice
- Provide regulatory technical support to the business, including advising on a variety of regulatory rules and guidance and using own initiative to assess complex information and apply to the business.
- Support and contribute to the development and implementation of a compliance framework that enables the provision of compliance advice. This includes policies, processes and raising awareness through training if required.
- Apply regulatory knowledge to business situations when supporting the business and Senior Leadership team in making decisions regarding regulatory risk, and confidently provide robust challenge as needed.
- Review and challenge business proposals to ensure that there has been adequate consideration of regulatory requirements and evidencing appropriate actions to ensure delivery of fair customer outcomes.
- Work with the business to embed compliance initiatives and programmes e.g., specific regulatory projects.
- Assess complex situations and provide advice, guidance, and feedback, even when full information may not be available.
Monitoring
- Support the design and delivery of a risk-based Compliance Monitoring Programme.
- Undertake and oversee effective Compliance monitoring activities: provide guidance, challenge, and assistance with the execution of the CMP and personally prepare and undertake monitoring reviews in accordance with the plan. This includes ensuring close out discussions and final reports and clear and agreed by relevant stakeholders.
- Leading and/or support external visits to subsidiaries, branches and third-party administrators.
- Manage compliance relationships with internal and external stakeholders
Key Stakeholders
- Support internal and external audits, including liaising, reviewing and challenge where appropriate and keep the HoCM/HoCA&RG advised of progress.
- Authority to make decisions at allocated committees/working groups, providing challenge and guidance where appropriate.
- Manage and oversee all relevant regulatory reporting and communication requirements, including with the relevant regulators.
- Encourage a positive compliance culture throughout the Bank.
Line management responsibility (where applicable) and/or Leadership role
- Develop and manage direct reports through work-related learning, support in studying and career development process.
- Identify areas for improvement.
- A subject matter expert dealing directly with Heads of Department and Senior management.
Wider team responsibility
- Provide help, guidance, and leadership in absence of the CCO or HoCM/HoCA&RG and Deputy HoC.
- Contribute to the leadership of the team through attending senior management meetings e.g., Board Committees on request and key management committees.
- Produce and critically review management information to be delivered to Senior Leadership team.
- Other management activities – such as contribution to team strategy.
- Authority to make decisions that may impact the team, department and business areas.
- Contribute to the overall development of team members with the objective of enhancing the individual’s regulatory knowledge.
Day to day activities
- Keep up to date with developments which may affect the business and horizon scan for future regulatory developments, ensuring the wider business are aware and taking the lead where action may be needed.
- Review and approve customer communications, financial promotions and client Terms/Agreements.
- Co-ordinate reviews and changes to compliance policies and procedures, only referring material changes.
- Provide oversight to the provision of the annual skill serve training delivered across the business.
- Prepare, approve, and authorise the submission of FCA and PRA returns, notifications, and communications.
Risk:
- Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.
Key interfaces:
- All Functional Heads and relevant reports, the Internal Audit Team and members of the Compliance Team and Operational Risk Team. Additionally, interfacing with professional bodies and trade bodies in relation to the role.