Arbuthnot Latham is an independent Bank offering comprehensive Private and Commercial Banking, Wealth Management and Investment Management services. Serving its customers since 1833, Arbuthnot has successfully navigated many turbulent periods of economic instability and has a long track record of profitability. Today it has offices in London, Exeter, Manchester and Bristol where it manages the financial affairs of c.3,500 HNW individuals and 100 corporates. Arbuthnot Latham prides itself on the quality of its service and has built its reputation on understanding the needs of its clients.
Job Purpose
The role will encompass a range of responsibilities, including assisting the Team Leader, Controls team in the daily monitoring of Operational bank accounts, investigating entries, and tracking progress until the entries are cleared.
Additionally, it will involve tasks such as data analysis, collaborating on management information (MI), and processing data to support the broader business.
To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.
Key Responsibilities:
- Investigate daily the breaks across the Banking Operations reconciliations and update relevant worksheet, in line with the Banking Reconciliation Framework.
- Identifying the team which will resolve the breaks and send instruction/query to investigate and clear relevant items, escalating any items not cleared within SLAs to the Senior Risk & Controls Officer or Team Leader, Controls Team.
- Complete First Line of Defence (FLOD) testing for agreed suite of tests in line with the FLOD testing schedule.
- Carry out all work in line with agreed procedures ensuring all documentation is kept up to date.
- Ensure SLAs are met with a view to exceeding them.
- Assist in project delivery for COO teams and broader business by conducting analysis or data processing within agreed timescales.
- Assist with the annual review of Operational process/procedure documentation.
- Assist with the investigation required for error and complaints.
- Generate and deliver continuous improvement to processes to provide an enhanced client service and / or increased efficiency.
- Support the production of regulatory reports.
Risk:
- Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.
Key Interfaces:
- Work closely with Ops Resilience, Service Strategy & Optimisation, Banking Operations, Client Support Teams, IM Operations, Credit Operations, and IT.