Arbuthnot Latham is an independent Bank offering comprehensive Private and Commercial Banking, Wealth Management and Investment Management services. Serving its customers since 1833, Arbuthnot has successfully navigated many turbulent periods of economic instability and has a long track record of profitability. Today it has offices in London, Exeter, Manchester and Bristol where it manages the financial affairs of c.3,500 HNW individuals and 100 corporates. Arbuthnot Latham prides itself on the quality of its service and has built its reputation on understanding the needs of its clients.
Job purpose
One of AL’s main objectives is to ensure that as a Bank, we become a data driven organisation. We need to understand our data, where it is mastered, how it is used, and that systems and data are working effectively to support and improve internal processes and service to clients. This is an integral role working closely with the Data Quality Manager to deliver the Banks data quality assurance programme. Responsible for upholding the completeness, accuracy and validity of our data, work to improve current data quality processes, ensure data is consistent across the Banks core systems and that the data held is meets the relevant standards, collaborate with stakeholders across AL sharing data quality best practices, and ensure data is suitable for reporting purposes, including regulatory reports.
Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules.
Job Description
Key Responsibilities
- Responsible for reviewing, and updating accordingly, data quality standards, frameworks and polices and ensure adherence across the business.
- Support the Data Quality Manager to deliver a Data Quality Assurance Programme that will improve data quality and that manual intervention ahead of business and regulatory reporting will be reduced.
- Effectively partner with stakeholders to ensure successful adoption of data quality processes and procedures.
- Responsible for producing data quality progress reports based on data quality MI analysis provided by the Data Quality Officer, to be presented at relevant forums and committees.
- Support the Data Quality Manager in shaping Data Governance.
- Utilise existing data quality experience and knowledge to improve overall data quality across AL, sharing and educating colleagues on best practices.
- Take ownership for the Data Quality & Root Cause Analysis PowerBI Dashboard and support the Data Quality Officer when taking the necessary actions to resolve issues.
- Support the Data Quality Manager when coordinating the Bank’s submissions for AEOI, and FSCS reporting, ensuring the reporting systems and data are in line with the published requirements.
- Support data aspects of Bank projects, in particular, an understanding of where information is held and integrated to legacy systems.
- Deliver data quality training and communications to colleagues across AL, and champion the benefits of good data quality.
- Working with the Data Quality Officer, continually reviewing BAU reports to ensure fit for purpose and streamline/automate where necessary.
- Take ownership of the data quality issues log, undertaking regular analysis of issues raised and ensure SLA’s are met.
- Monitor team’s activities to ensure data quality processes have been adopted by regularly reviewing systems that hold client data, identifying and resolving issues accordingly.
- Deputise for the Data Quality Manager where appropriate
Key Interfaces
- Data Quality Manager
- Data Reporting Manager
- Manager, Client Data & Document Control Team
- Data Engineering Team
- Relationship Managers
- Core Banking and Client & Marketing Systems Platform teams