• Profile

Job Description

Asset Alliance Group (AAG) is a subsidiary of Arbuthnot Latham which has been associated with Banking since 1833.  AAG serves the
commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. It is a full-service finance and leasing business.
 
Asset Operations Assistants are required to assist with the day-to-day preparations of vehicles / assets  including preparation of used sales stock and maintaining a rental line, with an expectation of engaging with both customers and colleagues, to ensure we achieve an optimum sales stock and rental fleet utalisation.
 

In-Checks

  • Greet customers or agencies returning rental or used sales vehicles.
  • Conduct thorough check-in inspections, documenting all relevant asset information.
  • Capture and record any damages with photographs, in line with company and BVRLA standards.
  • Update the vehicle movement log to reflect asset status and location.


Out-Checks

  • Greet customers or agencies collecting rental or sold vehicles.
  • Perform detailed check-out inspections, ensuring all asset details are recorded.
  • Photograph and document any pre-existing damages.
  • Update the vehicle movement log accordingly.


Yard Movements

  • Relocate vehicles within the yard to optimise space and access.
  • Ensure safe and efficient movement of both rental and sales stock.


Collection & Delivery

  • Transport vehicles to and from repairers or other locations as required.
  • Collect AAG drivers or vehicle parts to support operational needs.


Valeting

  • Prepare rental vehicles to a high standard for the rental-ready line.
  • Ensure cleanliness and presentation meet company expectations for both rental and sales assets.


External Check-Ins & Outs

  • Conduct asset inspections at customer sites prior to return or inter-site transfers.
  • Document and photograph asset condition, ensuring consistency with internal standards.


R2C Job Loading

  • Upload asset check-in data to R2C, listing all defects and attaching supporting photographs.
  • Distribute relevant information to appropriate AAG personnel.


Sales & Rental Handover

  • Prepare and position vehicles for customer collection, whether for rental or post-sale.
  • Ensure all documentation and vehicle presentation are complete and accurate.


Yard Check

  • Perform monthly yard audits, verifying all on-site assets.
  • Reconcile physical stock with the vehicle movement log and update the rental availability log accordingly.


Reporting

  • Prepare and submit business reports as and when required, in accordance with requests from line manager.
 

Key Interfaces

  • FMC Team
  • Sales / BDMs / Rental
  • Supplier Networks
  • Customers

Person Specification

Knowledge / Experience

  • Excellent and effective communication and interpersonal skills
  • Strong IT skills – Internal systems, Microsoft, Excel and Outlook etc.
  • Ability to work as part of a team and equally un-supervised
  • Proactive with a keen attention to the smallest of details
Competencies 
  • Team working 
  • client focus 
  • working proactivley 
  • planning and reviewing 
  • Communication & Confidence