This is an integral role in providing first class service to clients by ensuring the Payment and Treasury team becomes the bank wide centre of excellence for all client, investment and treasury payments.

Key Responsibilities

This role is responsible for ensuring that all payments and treasury operations are fulfilled in line with procedures, service level agreements and with a high first time yield and provide support to the Senior Assistants and Team Leader, by way of, but not limited to:

• Error reviewing
• Procedure maintenance
• Assisting with projects

• Keying all payments for Arbuthnot Latham clients and interbank including but not limited to CHAPS, Faster Payments, SWIFT, SEPA and treasury payments.
• Investigate queries relating to all transactions
• Monitor work items to ensure that SLA’s are met with a view to exceeding them
• Monitor the payment repair and exception queues
• Client advices are generated and issued within SLA’s

• Generate and deliver continuous improvement to processes to enhance client service
• Efficient and accurate input of payments
• Assist with testing for processes within the Banking and Treasury department
• Ensure all operational guidelines are followed and maintained
• Sanction checking inward and outward payments
• Responsible for managing risks inherent to the role by diligently observing internal policies and procedures

• Encourage team work within the direct Payments and Treasury Team and wider Banking Operations Teams

• Reconcile all relevant suspense accounts and actively chase outstanding entries
• Monitoring and liaising with Treasury team through the day positions
•  Invoice checking

Key Interfaces

• Work closely with Private Banking Assistants, Private Banking Executives and the Treasury team.

• Previous experience in Payments/Settlements/Back Office Role
• Knowledge of different payment types
• An understanding of Money Market & FX
• High competency of Outlook, Microsoft Office & Excel
• Ability to prioritise and manage time efficiently