Marketing - Senior Internal Communications Executive

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Marketing - Senior Internal Communications Executive

Job Description

Work collaboratively to deliver the bank’s internal communications strategy.
Support a culture of transparency and connection through clear, consistent messaging across internal channels.
Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules.

Key Responsibilities:

Internal Communications

Responsible for daily internal news updates, fielding communications requests, preparing weekly all-colleague round-up, and supporting colleagues from across the business in the management of our intranet site, Arbuthnet.
Responsible for keeping the company intranet site up to date and on brand.
Create internal communications campaigns. Working with department heads and business partners to understand their objectives ahead of delivery and help them to understand our guidelines and capabilities to ensure timely delivery of engaging content.
Delivery of content across our internal channels (email, intranet, town halls, in-person and virtual events, and digital signage). Act as a champion of our brand, house style, and company values, and Colleague Promises and Commitments to Clients.
Designing and delivering internal campaign material to support colleague engagement and strategic priorities.
Colleague engagement for social media.
Working closely with HR to support people-focused initiatives and communications, including but not limited to employee benefits, policy updates, and colleague recognition.
Produce monthly data and insights to share with other team members and your stakeholders.

Risk:

Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

Key Interfaces:

Senior leadership team / ExCo
Growth team
HR
Directors and Managing Directors of key business units within the core bank
Key communications stakeholders and business partners
Relevant employee committees and forums

Person Specification

Knowledge/Experience/Skills:

Strong writing skills with excellent attention to detail
Proficient in digital communication tools including CMS platforms, SharePoint, Canva, PowerPoint and email automation software
Experienced in engaging with senior stakeholders and responding to business needs
Comfortable offering creative input in team settings, contributing ideas to support marketing and growth initiatives
Proactive in understanding wider business strategies and identifying opportunities for continuous improvement
Knowledge of SignageLive (or equivalent digital signage software) is an advantage
Broad understanding of banking, lending, and wealth management is an advantage (including investment management)
Experience with copywriting with meticulous attention to detail
The ability to work independently as well as part of a team
Strong planning, organisational and time management skills are key
Experience supporting the delivery of change communication strategy
Facilitation and Presentation Skills

Qualifications:

Relevant degree or equivalent experience

Competencies:

Planning and reviewing
Communication & confidence
Creativity and Innovation
Team Working
Client Focus

About Us

Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

Agile working
Competitive salary, pension & holiday allowance
BUPA Health cover
4x Life Assurance
Income Protection scheme
Discretionary bonus
Market leading maternity/paternity and menopause policies
Flexible benefits

Data Privacy and Reasonable adjustments

We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice

https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf

Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at [email protected]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

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