Job purpose

• To support front line teams within Commercial Banking with the onboarding of new to Bank and existing client relationships.
• To represent the Commercial banking team on various regulatory and non-regulatory projects and to manage the actions and implementation of these projects in line with agreed deadlines.
• To support various ad hoc projects on behalf of the Commercial Banking team.
• Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules.

Key Responsibilities: 

Onboarding management and improvement:

• Providing an additional level of checks to all commercial onboarding packs and where required KYC reviews.
• Liaising with CBE, SCBE, Banker, Director and Team head to ensure that feedback is given on a regular basis. Feedback shared across the teams to help improve.
• Collating failure trends with onboarding and KYC periodic reviews – and providing an overview on the route case with particular focus on of process, procedure or training requirements.

• Collaborate with relevant areas of the Bank where required. This may include internal projects and updates to procedures/ processes or any other onboarding documentation.
• Act as a subject matter expert for the front-line business on banking and regulatory topics
• Ensure that all work undertaken is delivered to the agreed priorities and timescales.
• Represent Commercial Banking at forums, such as FLFL, and other relevant working parties where required
• Build a positive network of stakeholders from across the organisation, in line with the Bank’s core value of collaboration.

• Promote a culture and understanding of risk in Commercial Banking. Ensuring all feedback given is done so in a timely manner and can be linked back to internal process and procedure for ease of understanding.
• Complete and track the progress of actions assigned to you that arise from internal teams – including FCP Appeals, reviewing procedures/process updates.
• Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.
• Work with other teams across the business to deliver accurate Regulatory Reporting in line with regulatory deadlines.

• Produce accurate and timely MI as required for Head of Commercial Banking REF, Managing Director Banking and Team Heads when required.
• Support new CBEs within the commercial bank, assist in training with the onboarding procedure.
• Support the SCBEs: Regular Feedback, open communication and providing the require MI in a clear manner.

Person Specification

Knowledge/Experience/Skills:

• Relevant banking experience
• Good computer skills, including data analysis.
• Good understanding of risk and regulation applicable to the Banking sector, with a specific focus on AML.
• Ability and confidence to deal effectively and professionally with people across the business.
• An ability to work in a methodical, logical and accurate fashion. Must be conscientious and diligent and ensure high levels of accuracy.
• Practical experience in a client-facing role would be beneficial.
• Good time management, organisational and administrative skills
• Attention to detail, quality and high standards.
• Ability to work well in a team environment.
• Sense of urgency when required and an ability to prioritise in a busy and demanding environment.
• Excellent communication skills, both written and verbal
• Capable of working under pressure and using own initiative
• Ability to handle multiple tasks simultaneously whilst remaining flexible, proactive and efficient.
• Aptitude for learning and willingness to develop and expand role where required

Qualifications:

• Banking qualifications would be beneficial but not essential.

Competencies:

• Communication and Confidence
• Team Working
• Planning and Reviewing
• Customer Focus
• Influencing Others

Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

• Agile working
• Competitive salary, pension & holiday allowance
• BUPA Health cover
• 4x Life Assurance
• Income Protection scheme
• Discretionary bonus
• Market leading maternity/paternity and menopause policies
• Flexible benefits