Business Data Reporting Analyst - Service Strategy & Optimisation

Home
Vacancies
Business Data Reporting Analyst - Service Strategy & Optimisation

Job Description

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.

Job Purpose

Support the Bank’s aim of becoming a data driven organisation by creating and delivering fit for purpose reports to inform the business to make data focussed decisions. Using various systems and knowledge of Microsoft Office products, this role will collate MI and produce reports for onward submission to Heads of Departments and formal committees. This role will also support the Service Strategy & Optimisation Team and the wider business.
To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules.

Key Responsibilities:

Support Chief Operating Office functions by executing data analysis and visualisation techniques to add insight to management information extracted from existing reports and data sources.
Understand business needs by engaging with stakeholders and translate them into clear and concise business requirements and usable MI.
Support the deliver the Banks Data Strategy.
Produce reports and management information in line with the schedule of business-as-usual reporting commitments.
Leverage existing reporting tools to develop and enhance regular reports to support business areas key performance indicators for distribution to Senior Managers and committees.
Identify opportunities for enhancing current reporting by reviewing and cross-referencing different data points to provide data insights that will support business decisions.
Use data from external sources where appropriate to provide industry comparisons and benchmarking.
Escalate any data issues that impact business reporting and work with relevant business areas and technical teams to resolve them.
Support the delivery of regulatory submissions and projects and monitor on-going adherence ensuring relevant returns and reports are completed within agreed timescales.
Provide support in the delivery of projects affecting COO and wider business by attending meetings, liaising with relevant departments and completing actions within required timescales.
Generate and deliver continuous improvement to processes and reporting that will provide enhanced data insights. Locate and use data to support opportunities to enhance client service and / or increase efficiency.
As required, identify errors and ensure issues are investigated, root causes identified, preventative actions taken and that complaints are dealt with in line with FCA regulations.
Review and analyse any potential impact on existing reporting following change/system developments.

Risk:

Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

Key Interfaces:

Data Team
Director, Service Strategy & Optimisation
Front office staff
IT Team
Change team

Person Specification

Knowledge/Experience/Skills:

General regulated or financial services experience.
High competency of Microsoft Office & Excel (advanced).
Experience of writing SQL queries and structure, analysing data and presenting it in a digestible format (data groups and subsets) and working with PowerBI.
Excellent written and verbal skills.
Ability to work in a team.
Strong organisational skills - ability to manage and prioritise multiple, diverse tasks/projects simultaneously.
Able to maintain a high level of confidentiality, diplomacy and discretion.

Qualifications:

No qualifications required, relevant experience only.

Competencies:

Team Working
Problem Solving and Judgement
Client Focus
Planning and Reviewing
Communication and Confidence

About Us

Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

Agile working
Competitive salary, pension & holiday allowance
BUPA Health cover
4x Life Assurance
Income Protection scheme
Discretionary bonus
Market leading maternity/paternity and menopause policies
Flexible benefits

Data Privacy and Reasonable adjustments

We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice

https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf

Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at [email protected]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

Apply