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Job Description

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.

Job Purpose

The Junior Business Analyst (JBA) is an entry-level development role that supports Business Analysts in defining and enabling business and technology change across Change Management. 

Working under the direction and supervision of a Business Analyst or Lead Business Analyst, the JBA will build core business analysis capability by assisting with research, data collection, process analysis, requirements documentation, testing and business adoption activities. 

The JBA will develop an understanding of the Bank's operating models (People, Process and Technology) and contribute to agreed initiatives. The JBA will be a problem solver who assists Business Analysts in enabling business and technology change within the Investment, Wealth Management & Finance systems Platform. 

To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.

Job Description

Key Responsibilities 

  • Support colleagues across business and operations to understand a defined business problem or change, escalating questions and ambiguities to the Business Analyst. 
  • Assist with research, information gathering and the preparation of capability, options and impact assessments, using agreed templates and documenting evidence, benefits, limitations, dependencies and risks.
  •  Support the planning and facilitation of workshops and interviews by preparing materials, capturing outputs, confirming actions and maintaining accurate records. 
  • Draft and maintain business analysis artifacts, including business requirements, functional and non-functional requirements, user stories, acceptance criteria, traceability records and decision logs, for review and approval by the Business Analyst. 
  • Document existing business and operational processes and client journeys using agreed standards; assist the Business Analyst to identify gaps, pain points, controls and improvement opportunities and to describe a future state. 
  • Attend meetings with business stakeholders, technology teams and external partners; record key information, decisions, assumptions, risks and actions and ensure these are followed through. 
  • Review change requests, tickets and backlog items within a defined scope, gathering the information needed for the Business Analyst to assess impact and priority. 
  • Undertake defined data collection, validation and basic analysis tasks; present findings clearly and highlight data quality issues or uncertainties. 
  • Support analytical tasks required for business cases and investment decisions, including gathering evidence, documenting assumptions and maintaining supporting information. 
  • Support Project Managers, Test Managers and Business Analysts across testing phases, including requirements traceability, test script preparation, test execution, defect triage, issue resolution and reporting. 
  • Support business adoption activities, including stakeholder impact assessment, training needs analysis, communication material and training material production and delivery. 
  • Maintain accurate records of outstanding requirements, defects, issues and actions at project handover to BAU and support their transfer to the appropriate backlog or owner. 
  • Use agreed Change Management tools, templates, controls and governance processes. 
  • Participate in the Business Analysis and Change Management community of practice, seek feedback and apply learning to improve the quality and consistency of own work. 
  • Keep own knowledge current and work towards recognised business analysis capability and qualifications. 

Risk 

  • Manage risks inherent to the role by observing internal policies, procedures, controls and escalation routes, and promptly raising issues outside own authority or experience. 
Key Interfaces
  • Lead Business Analyst and Business Analysts 
  • Senior Project Managers and Project Managers 
  • PMO and Test Delivery Team 
  • Platform Engineering and Application Support Teams 
  • Solution, Technical and Enterprise Architects 
  • Data and Integration Teams 
  • Data Privacy and Information Security Managers 
  • Business and Operational subject matter experts 
  • External technology and service partners, as required 

Person Specification

Knowledge and Experience: 

  • Awareness of the Financial Services industry; knowledge of Wealth Management, Private Banking or Commercial Banking is desirable. 
  • Foundational understanding of business analysis tools, techniques and methodologies. This may include process mapping, requirements gathering and documentation, user stories, acceptance criteria, gap analysis and basic data analysis. 
  • Awareness of change delivery frameworks and methodologies, including Waterfall, Agile and hybrid approaches. 
  • Awareness of JIRA, Azure DevOps, process mapping tools and business intelligence tools is desirable; training will be provided where required. 
  • Experience gained through study, an apprenticeship, internship, placement, project work or an entry-level role involving analysis, problem solving, process improvement, technology or change is desirable. 

Skills and Behaviors: 

  • Curious and willing to learn, with the confidence to ask questions and seek guidance. 
  • Developing analytical thinking and problem-solving skills, with the ability to organise information and identify basic themes or root causes. 
  • Good active listening, note-taking and questioning skills. 
  • Clear written and verbal communication, with the ability to adapt work following feedback. 
  • Good attention to detail and commitment to accurate, complete and controlled documentation. 
  • Able to plan own assigned tasks, manage deadlines and escalate competing priorities promptly. 
  • Collaborative and dependable, working effectively as part of a team rather than as an independent lead. 
  • Proficient in Microsoft Office core applications, with a willingness to develop capability in Excel, Visio and other analysis tools. 
  • Professional judgement to recognise the limits of own experience and refer decisions, approvals and complex matters to the Business Analyst or Lead Business Analyst. 

Qualifications 

  • Working towards, or willing to work towards, a recognised foundation-level Business Analysis qualification or apprenticeship. 
  • Relevant further education, degree or equivalent practical experience is desirable but not essential.

Competencies: 

  • Client Focus 
  • Creativity & Innovation 
  • Judgement & Problem Solving 
  • Communication & Confidence 
  • Team Working 
  • Planning & Reviewing 

About Us

Life, Work and Benefits

At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth.  Our human-scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive.  

As a service led, relationship driven bank, in-person collaboration and wellbeing are important to us and drives our inclusive culture.  With this in mind, our Agile Working Policy offers one day a week working from home.

Benefits

  • Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year
  • Pension via market leading provider
  • Private Healthcare cover
  • 4x Life Assurance
  • Discretionary Bonus
  • Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers

Data Privacy and Reasonable adjustments

We take keeping your data security seriously.  For more detail on how we may keep your data please refer to our Privacy Notice

https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf

Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at [email protected]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

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