Key Responsibilities

Employee Relations

• First point of contact for managers and employees for all HR policy advice and employee relations including but not limited to probation, performance, conduct, absence, flexible working, parental leave, leavers and grievances, managing matters independently and escalating to HR Business Partners when necessary.
• Coach line managers and provide them with expert advice and support to manage a range of informal and formal employee relations cases, employment legislation and HR activities to ensure a fair and consistent approach to people management across the AL Group.
• Ownership of formal employee relations cases from initial enquiry through to resolution, including managing stakeholders, drafting all documentation and maintaining robust case tracking and oversight.
• Support the HR Business Partners with the annual performance management cycle as required.
• Support HR Business Partners with organisational change activity, restructures and redundancies, including contributing to consultation planning, documentation, risk assessment and manager guidance
• Manage any Company-sponsored VISA applications for new hires, consulting with external immigration lawyers and employees throughout the visa process.
• Responsible for the ongoing review and analysis of Onboarding and Exit Interview surveys, ensuring that MI is shared and can be acted on as required.
• Produce MI related to ER activity and onboarding/exit interview data, working with HR Business Partners to identify trends and implement solutions to address any arising issues.
• Act as an escalation point for more complex HR advisory queries, providing pragmatic guidance to HR colleagues and ensuring consistent approach across business.
• Work closely with HR Business Partners on higher risk cases, organisational change activity and people plans, contributing insight and case data to support decision making.
• Review ER case outcomes and data across the business to identify themes, lessons learned and opportunities to improve policy, manager capability or working practices.

• Responsible for reviewing assigned HR policies, ensuring that the appropriate stakeholders are engaged and escalating for approval as required.
• Responsible for ensuring that all HR policies and procedures are regularly reviewed and continue to reflect up to date employment law and best practice.
• Regularly review employment contracts and letters of offer templates to ensure compliant and consistent with HR policies.
• Co-lead with HR Business Partner the implementation of agreed policy and process changes, ensuring updates are communicated clearly and embedded consistently across the business.

• Provide ad hoc HR training to managers on employee relations and HR matters as required ensuring best practice is followed and that we build capability and confidence in our managers.

• Co-lead with HR Business Partners a wide range of HR projects and initiatives.
• Lead and manage company Annual staff surveys with support from HR Business Partners as required.
• Lead and manage Arbuthnot Achievers, our annual employee recognition event, with support from HR Business Partners as required.
• Contribute to the continuous improvement of the HR function by supporting HR process improvements and HR systems enhancements to improve HR service delivery.
• Deputise for HR Business Partners, where necessary.
• Provide guidance, support and coaching to less experienced members of the HR team, sharing knowledge and helping to build overall HR capability.
• Carry out any other reasonable tasks in line with business and HR needs.