Head Of Technology Platforms - Digital - Internal Applicants Only

Home
Vacancies
Head Of Technology Platforms - Digital - Internal Applicants Only

Job Description

***This role is currently only open to employees of Arbuthnot Latham***

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.

Job Purpose

The Head of Technology Platforms is responsible for the strategic leadership, operational management and continuous development of a portfolio of business-critical technology platforms that support the delivery of Arbuthnot Latham's products, services and operations. Specifically the Digital solution stack

The role is accountable for platform performance, resilience, security, supplier management, financial management and the delivery of technology and business change initiatives. The role leads multi-disciplinary teams responsible for the design, development, implementation, support and enhancement of technology platforms, ensuring alignment with business objectives, regulatory requirements and customer needs.

The Head of Technology Platforms will define and execute the platform strategy and roadmap, ensuring technology investments maximise business value whilst maintaining high standards of service, governance, risk management and operational effectiveness.

To place the interests of customers at the centre of all activities, act in a manner consistent with delivering good customer outcomes and comply with all applicable FCA and PRA Conduct Rules.

Job Description

Leadership & Strategy

Provide strategic leadership for assigned technology platforms and associated services.
Define, maintain and execute platform strategies, roadmaps and investment plans aligned to business objectives.
Develop long-term platform capabilities that support innovation, scalability, operational efficiency and customer outcomes.
Lead and develop multi-disciplinary teams, fostering a high-performance culture and supporting colleague growth and development.

Platform Management

Ensure platforms remain secure, resilient, compliant and fit for purpose.
Maintain service performance in line with agreed service levels and operational objectives.
Lead the resolution of platform incidents, defects, problems and major service disruptions.
Oversee release planning, platform maintenance, testing strategies and lifecycle management activities.
Ensure adherence to enterprise architecture, technology standards, governance frameworks and security requirements.

Change & Delivery

Lead the delivery of technology and business change initiatives across assigned platforms.
Manage platform backlogs, priorities and delivery pipelines to maximise business value and resource utilisation.
Partner with business stakeholders to prioritise enhancements, regulatory changes and strategic initiatives.
Work with Business and Strategy teams to develop business cases and investment proposals to support platform enhancements and transformation programmes.
Maintain platform roadmaps that support annual planning and budgeting cycles.

Supplier & Commercial Management

Manage relationships with third-party technology suppliers and strategic partners.
Negotiate and oversee supplier performance against contractual and service commitments.
Influence supplier roadmaps and service development to support business requirements.
Ensure supplier governance arrangements are effective and deliver value for the organisation.

Financial Management

Oversight of platform investment and operational budgets.
Drive cost optimisation whilst ensuring service quality and business outcomes are maintained.
Support forecasting, planning and financial governance activities.

Risk, Governance & Compliance

Ensure effective management of technology, operational, security and regulatory risks.
Maintain compliance with relevant policies, standards and regulatory obligations.
Promote strong governance, controls and operational discipline across platform activities.
Support internal and external audit activities as required.

Stakeholder Management

Build strong relationships with senior business stakeholders, technology leaders and operational teams.
Act as the primary technology lead for assigned platforms.
Communicate platform strategy, priorities, risks and performance to stakeholders and governance forums.

Innovation & Continuous Improvement

Monitor industry trends, emerging technologies and market developments.
Identify opportunities to improve customer experience, operational effectiveness and platform capability.
Champion continuous improvement and the adoption of technology best practices.

Key Interfaces:

Chief Information Officer & CISO
Director, Change
Chief Enterprise Architect
Director and Heads of Operation
COO
Heads of IT
Relevant stakeholders in front office

Person Specification

Knowledge/Experience/Skills:

Extensive experience as a Senior Leader in IT/ & Change
Experience working within relevant IT Platform (Banking, Client and Marketing, IM/Finance Systems) at a Management level
In-depth knowledge of banking systems process and principles
Extensive knowledge of FS regulations for relevant IT Platform
Highly developed leadership skills
Highly developed communication skills
Excellent organisational and time management skills
Highly developed analytical and problem-solving skills
Stakeholder management experience
Supplier Management Skills
Budgeting and forecasting
Creative thinker with a vision
Attention to detail
A leader, with emotional intelligence getting the best out of individuals
Proven track record in the delivery of complex Technology & Operational change and transformation projects

Qualifications:

Industry focused degree or extensive equivalent working & leaderships experience.

Competencies:

Leading Others
Performance Focus
Change Focus
Business and Commercial Focus
Problem Solving and Judgement
Communication & Confidence

About Us

Life, Work and Benefits

At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human-scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive.

As a service led, relationship driven bank, in-person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind we offer one day a week working from home.

Benefits

Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year
Pension via market leading provider
Private Healthcare cover
4x Life Assurance
Discretionary Bonus
Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers

Data Privacy and Reasonable adjustments

We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice

https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf

Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at [email protected]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

Apply